FAQ

You can place an order by email, texting, calling us, or you can start the process through our website. Please place your order Monday through Friday during business hours. It is recommended to place your order several weeks prior to your delivery date. 

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An order is only reserved with full payment or a deposit. A price quote or estimate sent does not hold your product. We can make changes and edit the estimate, witsh the remaining balance due 3 weeks prior to the delivery date. 

A final guest count will need to be made 3 weeks prior to the event. It is best to count on more than expected to ensure you have the desired rental items for your event. If you need more the week or two before, our company will help ensure accommodations are made with other colors or rental product in which invintory is available. Additional services fees and costs may apply. 

There are porducts that have minmums. Dinnerware, naplins are rented in sets of 12, orders that include purchasing additonal inventory is noted on the website. Most tablecloths to order additonal inventory is 6 items per color and size.  

A definitve time frame will need to be provided to arrive at the Venue or delivery location. A drawing or diagram layout of how you want the rental items placed by our team will need to be provided so our team can know where everything goes when they arrive.  

We accept VIsa, Master Card, and Amerian Express. Checks will be accepted if received prior to 3 weeks of the delivery date.